Know what you’re booking.
Choose the visit in online booking and check the scope, price and available appointment before you pay.
Know who’s coming to your home
A local engineer.
A careful approach.
Clear answers for you.
Your visit is with Lee Sawyer: over 20 years in the industry, including 11 years at British Gas and eight years running an independent business.
Gas Safe registered20+ years’ experience
GAS CHAMPION · HAVERHILLExperience that should make your visit easier
You don’t need to be
the heating expert.
You should be able to explain the problem, ask questions and understand the options. Lee’s experience is there to help investigate carefully and explain what the findings mean for your home.
There is a straightforward price for standard appointments and a quote before extra work. You deal directly with the engineer rather than trying to relay the problem through a chain of people.
Find the right serviceWhere the approach began
Safety wasn’t an afterthought.
It was there from the start.
Before leaving school
Learning in a family heating business.
Lee helped in his dad’s gas-heating business during evenings and weekends. His dad was also a CORGI inspector, so the importance of safety and doing the work correctly was part of that early learning.
11 years at British Gas
Working across boilers and homes.
Years of servicing, diagnosis and repairs built experience with a wide range of domestic gas boilers and heating systems.
Eight years working independently
A direct service for local customers.
That background now supports a local business focused on clear appointments, properly explained work and a practical next step for your home.
★★★★★
“I found Lee very professional, punctual and tidy. He even wore overshoes to keep my carpets clean.”Robin M · Google review · January 2026 · excerptRead all Google reviews
What it means for your appointment
The experience behind it.
The details in front of you.
Plan around the visit.
You’ll have a two-hour arrival window and a message with a tracking link when Lee is on the way.
Understand what happens next.
The findings are explained. Any extra parts or further work are quoted for your approval, with digital records after the visit.
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Care in practice
The whole installation matters.
Careful work is about how the parts fit together, as well as the appliance itself. Your proposed work is explained and agreed first, with a quotation for any additional parts or work before proceeding.
How replacement work is arrangedKeep it straightforward
A useful next step
Ready to get it sorted?
See the visit options and current prices. Then arrange your appointment online.